Came home yesterday evening to find out that my hot water tank was not operating on a cold rainy day. I can assure you that I was not very pleased. On top of that, the tank was leaking from the side valve. I called Reliance at 11:50PM and to my surprise, call center was still open. The agent (I forgot her name) placed a service call for today between 10AM and 2PM. Joe Green from Reliance came to my place at 10AM and within 20 mins, water leak was fixed and my hot water tank was fully operational. Great service overall and outstanding response time!! Thank you very much!
Kuno Paeng from Richmond Hill
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