Todd Downey

Brantford Home Comfort Advisor
Hi, I’m Todd Downey and I’m a Home Comfort Advisor for Reliance Home Comfort in Brantford. I’ve been working in the HVAC business for over 5 years now, and I've been in over 4000 houses and am still amazed at how friendly people in Brantford, Simcoe, Port Dover, Waterford, Tillsonburg and many other towns are. In my spare time I like to spend time with my wife and kids golfing, walking and bike riding, anything to get outdoors. I have lived in Brantford most of my life, and my favourite restaurant is Gus and Guidos, but while I’m in Port Dover, I make sure I grab an Arbour Dog!

My customers see me as caring about their needs. I spend a lot of time designing systems with factors that my customers say are important to them, including budget, environmental, type of house, etc. My main goal is to find the right product for them...there are no two identical situations, so rarely two identical systems. You have a room you can't heat or cool? Call me, I can find the right solution!

“We woke up on the morning of January 24th to find our furnace had broken down. As the system was over 30 years old, we realized we were on borrowed time, and while disappointed, were not surprised. We called Reliance and within an hour your sales rep Todd Downey was on site with space heaters to keep us warm and to guide us through the process of getting the heat back on.

I was extremely impressed by Todd for his punctuality, professionalism and sincere care for our wellbeing and our needs. He asked several questions to ensure we found a system that suited OUR needs and not necessarily just one the company liked to sell. The thing I liked most is I felt like I designed the system, he just helped with the journey. After about 2 hours, Todd had sold us on a system, performed heat calculations, taken all the measurements for the new installation to take place without a hitch and was on his way to line-up the installation for the next day.”

- Robert S. from Brantford

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