Broken furnace, air conditioner or water heater?
Get it fixed fast.
We know how uncomfortable it is when your furnace or air conditioner breaks down – something that seems to only happen at the worst possible times.
That's why our highly trained technicians are available when you need them, to make your home comfortable again. You can call us anytime – day or night, weekday or weekends. And, our technicians are trained to fix any model of furnace or air conditioner.
4 reasons to fix your equipment with Reliance™
- Simple, understandable pricing
"How much is this going to cost?" was probably one of the first things that came to mind when your furnace or air conditioner broke. We’ll tell you exactly. It’s all part of making you feel comfortable. With a $99 diagnostic fee, we'll tell you how much your service visit will cost before we undertake any repairs. Your price will be based on a straightforward pricing schedule that lists 6 levels of repair costs.
- Fast professional service
When you choose Reliance, you're choosing one of the largest home comfort providers in Canada, with over 1.4 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year and one of the largest networks of licensed technicians in Canada.
- Save with a Protection Plan
We will fix it right the first time, and even give you 10% off your repair bill when you sign up for any of our popular Comfort Plans. A Heating Protection Plan for example covers the cost for most parts and labour. It’s great peace of mind for only $14.99 (plus tax) per month — and you can cancel the plan at any time*.
- Our Technician Code of Conduct
Our technicians aren’t just trained to fix any model of furnace or air conditioner, they are trained to deliver a great customer experience. And it begins with our Technician Code of Conduct, which promises service excellence in 7 ways:
- A promise to call ahead
- A promise to consider your driveway
- A promise of professionalism
- A promise of safety
- A promise to diagnose first
- A promise to provide you with options
- A promise to explain what we've done
Read all the details when you download your copy of our Technician Code of Conduct here.
Need to replace your equipment? Reliance™ can help.
If you decide not to fix your broken home furnace, air conditioner or water heater, we have a full range of affordable replacement options. Our Home Comfort Advisors will take the time to explain all your choices. Click here to book a free, no-obligation appointment in moments. We’ll come right to your home, whenever it is convenient for you.