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Members of the Reliance Leadership Training & Development Program
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Leadership Development Program
- You owe it to yourself to find out why Reliance is the right choice for you.

You offer the ambition, passion and intelligence and we offer the opportunity to learn to lead at a company that has revolutionized the HVAC industry. You will be supported by our company leaders in their roles as your trainers and mentors every step of the way. Their goal is the same as yours – to make sure you’re learning the business and advancing quickly – into a leadership position within the next 3 years.
By performing in a variety of rotations within Sales, Operations & Finance, you will be positioned for a leadership role more quickly.
Hear from our Leadership Development Program team members. Their testimonials explain why they have chosen Reliance for their careers.
Reliance Leadership Development Program  

Céline de Milleville

BSc - University of Waterloo

Céline is constantly involved in various clubs and volunteering for different causes. For example, she planned events for Earth Hour for the entire student body, and volunteered in a shanty town in Riverton, Jamaica. Céline loves to learn and when her mind is set, will stop at nothing until it is accomplished.

Business Analyst (Customer Systems)

Watch Video of Céline >>
Reliance Leadership Development Program  

Michael Robinson

BASc, BA - Queen’s University

Mike has an entrepreneurial spirit and competitive edge. He has held positions such as the VP for Engineers without Borders, Research Assistant for the Mechanical Engineering Department at Queen’s, and Electronic Manufacturing Technician for Yieldpoint Inc.

Business Analyst (Project Management)

Watch Video of Michael >>
Reliance Leadership Development Program  

Sahar Yar Khan

BBA - University of Toronto

Through co-op placements, Sahar has gained valuable experience at the Cabinet Office and RBC. Prior to pursuing graduate school, she managed the customer relations of an online marketing business. Sahar developed an affinity for numbers, process improvement, and an eagerness to undertake new challenges.

Branch Specialist (Business Development)

Watch Video of Sahar >>
Reliance Leadership Development Program  

Rachael Mather

BComm - Queen’s University

Rachael gets involved in a variety of extra-curricular activities from organizing Queen’s conferences, to volunteering with Habitat for Humanity and Nyantende Foundation. As dance co-captain at Queen’s, Rachael inspired her team through hard work, camaraderie and creativity.

Marketing Analyst

Watch Video of Rachael >>
Reliance Leadership Development Program  

Tyler Hebert

BBA - Wilfrid Laurier

Tyler has worked as a Teaching Assistant and enjoyed competing in Business Case Competitions, placing 2nd nationally with JDC. In addition, he started his own online DVD business. Tyler’s entrepreneurial spirit and contagious energy is a fantastic fit for Reliance Home Comfort.

Business Analyst (Project Management)
Residential Sales Advisor

Watch Video of Tyler >>
Reliance Leadership Development Program  

Michelle Eeuwes

BBA - University of Toronto

Michelle has worked as an educational tutor and started a floral company. Michelle is actively involved in the community, with Save the Mothers, Rotary Club and Richmond Hill Chamber of Commerce. Michelle’s inquisitive mind offers strategic observations and valuable recommendations to the business.

Financial Analyst
Branch Specialist (Business Development)
Strategic Initiatives Analyst

Watch Video of Michelle >>
Reliance Leadership Development Program  

Brandon Vaters

BComm - Queen’s University

Brandon has worked as a Business Ethics TA and volunteered for Ten Thousand Villages. He shows his competitive edge when it comes to sports. He is the captain of a competitive AA hardball team and led the Queen’s varsity team. Brandon’s passion for success and analytical abilities are highly valued.

Business Analyst (Call Centres)
Marketing Analyst
Residential Sales Advisor

Watch Video of Brandon >>
Reliance Leadership Development Program  

Sharon Lee

BASc, University of Waterloo

Sharon has impressive co-op experience ranging from Project Estimator, to Carbonization Research Assistant and Process Engineering Assistant. Sharon was the President of her Residence Council and also a Residence Life Don. Sharon’s sharp mind and extremely engaging spirit are great assets.

Workforce Planning Analyst
Business Analyst (Reporting & Analytics)
Supply Chain Analyst

Watch Video of Sharon >>

Your customized learning and development program may also include:


Leadership training

● Getting Things Done - Mastering Workflow / Time Management
● Building a Successful Business Case
● Communicating With Impact
● Financial Acumen
● Optimizing Results Through Others
● Advanced Interviewing Techniques
● Moving From an Operational Manager to a Strategic Thinker
● Change Leadership Thinking From Multiple Perspectives
● Project Management Principles & Techniques
● Leading with Emotional Intelligence 

Peer network lunch and learns

● Creating a Positive Work Environment
● HR Legislation
● Difficult Conversations – How Effective Managers Communicate Tough Messages
● Developing Resiliency to Improve Work Life Balance
● Invigorate Employees through Vision, Goal Setting and Performance Evaluation
● Creativity Exercises


● Senior Level Mentoring Relationship
● Regular meetings with members of the Executive Team

On the job

● Peer Shadowing
● In-Depth Coaching Sessions and Quarterly Performance Appraisals
● Special Projects
● Process Improvement Initiatives
● Cross Functional Assignments

Reliance changes the way people think about our industry by providing vital products and services in innovative ways. Working together, we lead the market in customer satisfaction and have been innovating for over 40 years. Today, we’re of the largest rental water heater provider in Canada, with over 1.4 million customers and one of the largest networks of licensed technicians in Canada.

This is your chance. Don’t get lost in a huge organization where you don’t really get to see the results of your work or someone more senior takes the credit. At Reliance, you are empowered to make real change. Your decisions have impact. Your vision can be realized and you have the freedom to share it with a group of dedicated professionals who can really bring it to life under your leadership.

We share your passion and commitment and we’re ready to talk.​​​​​ ​​
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