Waterloo Region Home Builders Association Selects Reliance Home Comfort™ as its Most Outstanding Supplier

November 2009

Pictured above left to right: Cindy Serpa, Angela Mueller, Pete Williams, Suzanne Fischer and Laurie Vankooy, who are all members of the Reliance™ team supporting builders in the Waterloo Region.

Peter Williams, Reliance’s Key Account/Builder Program Manager for South Central Ontario is proud of his team pictured here. On behalf of Reliance™, he recently had the honour of receiving the Waterloo Region Home Builders Association (WRHBA) Most Outstanding Supplier award for 2009 at their annual awards ceremony in November.

“Reliance™ is honoured to be the recipient of this award for 2009. This is a prestigious award based on the votes of Association members for excellence in customer service and support. At Reliance™, we have a dedicated team who continuously strive to ensure that your support to builder partners is seamless, effective and enjoyable,” said Williams.

WRHBA is the voice of the residential land development, home building and professional renovation industry in Waterloo Region. Its over 245 member companies include builders, developers, renovators, financial specialists, manufacturers, service professionals, suppliers and trade contractors.

Earlier this year, Reliance™ was awarded the Outstanding Supplier/Manufacturer Award from the Hamilton-Halton Home Builders Association, the Outstanding Supplier/Manufacturer Award from the Durham Region Home Builder’s Association and received the 2008 Supplier of the Year Award from the Building Industry and Land Development Association based in Toronto. Today, Reliance™ is the number one provider of rental HVAC and water heating equipment for residential new construction in Ontario.

The company also introduced Comfort Value Bundles to the builder community last year. These new offers promise exceptional savings for builders and peace of mind for their home buyers, knowing their service and repairs are covered for life. “We’ve taken some of our best-in-class products and packaged them with the water heater rental equipment we’re so well known for. The result is three bundled rental offers that make sense for the builder and their home buyers,” explains Williams, adding: “Reliance™ is the only supplier in the market today offering builders and their home buyers a program like this. Response from builders to this new offer is good and we know they value the peace of mind and savings this program delivers.”